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  2003 Industry Technology Foundation Building Callcenter Industry Technology Information Infrastructure Building
  58 months (April 1, 2003 ∼ January 31, 2008)
  To build the exchange and application system of the technology information between the constituents of the callcenter industry such as callcenter operation enterprises, technology development/marketing enterprises, etc., for the purpose of sharing the callcenter technology information within the country and promoting its spread, acquiring the advanced callcenter technology from abroad, and opening up new markets.